top of page

NEED SOME HELP?

Contact Us

biuro@feardemic-games.com

Cystersow 9, Krakow,

Poland 31-553

Thanks for submitting!

FAQ

Frequently Asked Question

  • Can I merge my orders?
    No unfortunately, as they may ship from different places and at different times - we may offer this service in time.
  • What's the return and refund policy?
    All sales are final and non-returnable after they have been opened. If you receive a defective or damaged product, please contact us within 7 days of delivery with proof of purchase and photos of the issue. We will either replace the product or issue a refund at our discretion. For more information please check: https://www.feardemic-store.com/shipping-policy or contact us at https://www.feardemic-store.com/contact-us
  • What are the payment options?
    We use PayPal and through PayPal, all major credit cards such as VISA and Mastercard.
  • How long do I have to wait for my order?
    We want to ensure you receive a freshly made one. Not one that’s been sitting on a shelf for however many years. Immediately after the pre-sell closes the title will go into production and we will ship to you within 14 weeks of the close date. We will keep you updated with any production news via your email, so we encourage you to subscribe to our newsletter to keep up dated with news and offers on Feardemic releases.
  • Can I cancel my order?
    All sales are final and non-returnable after they have been opened. If you receive a defective or damaged product, please contact us within 7 days of delivery with proof of purchase and photos of the issue. We will either replace the product or issue a refund at our discretion. For more information please check: https://www.feardemic-store.com/shipping-policy or contact us at https://www.feardemic-store.com/contact-us
  • Can I pay in different currency, or is it have to be USD?
    Paypal will convert your currency at the spot rate offered by Paypal.
  • How can I be up to date about your next games?
    Please ensure you subscribe to our newsletter on the home page of Faerdemic Store or at www.feardemic-games.com - we mail news every week.
  • Do you ship worldwide? How can I check if you deliver to my country?
    We offer free shipping to the USA and the EU for orders over 10 USD. We charge a flat rate of 5 USD for shipping to all other countries, regardless of the order value or weight. For more information please check: https://www.feardemic-store.com/shipping-policy
bottom of page