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REFUND POLICY

Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 7 days of the purchase date. All returned items must be sealed in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at biuro@feardemic-games.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

FEARDEMIC Attn: Returns RMA # Cystersow 9, Krakow, Poland 31-553

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service at biuro@feardemic-games.com to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at: at biuro@feardemic-games.com.

Cancelling Orders.

If you would like to cancel your order during the production stage please contact us at: at biuro@feardemic-games.com.

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